Introducing our new online Eurotech Help Centre

As part of our continued effort to further improve our customer support and service levels, we’re pleased to introduce our new website tools: the Eurotech Assistant and the Help Centre.

The Eurotech Assistant is our new AI-driven chatbot, trained in-house to provide accurate, real-time support.

The Eurotech Assistant helps by:

• Answering your query instantly
• Using our library of Eurotech documentation to provide you with the correct answer
• Guiding you to helpful resources
• Escalating complex enquiries to our in-house Customer Support team

This smart support tool enhances our response time and improves your overall customer experience on our website.

The Help Centre

We also now have a dedicated Help Centre, housing a wide range of documentation and resources including product brochures, technical datasheets, installation guides, application notes and more. This Eurotech knowledge base enables you to find what you need quickly and easily.

You can access the Help Centre HERE or access from the main website menu.