We are delighted to post that we have achieved our ISO9001 Quality management sytems certificate! It has been awarded to us for the ‘Sales and supply of fire detection, emergency lighting and call systems’ by The British Assessment Bureau. ISO 9001 is important because of its international orientation.Currently, ISO 9001 is supported by national standards bodies from more than 150 countries. This ensures it serves customers who demand an international standard of excellence. ISO 9001 is also important because of its systemic approach. We think this is crucial. Many organisations put too much emphasis on motivational and attitude factors. The assumption is that quality can only be created if workers are motivated and have the right attitude. This is fine, but it doesn’t go far enough. By supporting this attitude with the right policies, procedures, records, technologies, resources, and structures, we achieve the world class standard of excellence we are looking for.